Frequently Asked Questions

Scalign turns every sales conversation into a tailored next move for that specific buyer. Most call tools tell you what happened — Scalign tells your reps what to do next: walk into the next call with the 3 Whys and the reframes that closed similar deals, then leave with follow-ups in the buyer's own words and a CRM that updates itself. It's a living playbook that gets sharper with every deal. The same buyer context also flows to marketing, customer success, and revenue leaders.

It's easy and quick! Connect your calendar and CRM, set a few initial ideal buyer characteristics, and Scalign uses what buyers have actually cared about, questioned, and responded to in past conversations to inform meeting prep and follow-ups.

Scalign is built for B2B revenue teams that sell through conversation, typically with 2 or more reps and a goal of making a sales process more consistent and buyer-driven. Pure product-led-growth (PLG) companies and teams that rely heavily on phone or in-person selling without video calls are not a good fit at this time.

Yes, while sales reps are the primary day-to-day users today, Scalign creates shared buyer understanding that benefits the broader revenue team. Marketing and customer success teams can learn from real buyer interactions to better understand what resonates, where buyers get stuck, and how expectations are set. Today, these teams benefit from shared buyer context and historical learning rather than running daily workflows in the platform.

Higher win rates, because reps walk in knowing what moves this buyer. Shorter cycles, because every follow-up advances the deal instead of stalling it. Messaging that lands, because it's built from what buyers actually say. And buyers who trust you, because every call feels like you've been paying attention.

Scalign currently supports conversations in Bulgarian, Catalan, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese, and Chinese.

Right away. Your first calls already sharpen prep and follow-ups, and after 5-10 buyer meetings Scalign is surfacing the patterns and next moves across your deals.

Scalign recommends starting with an initial ideal customer profile hypothesis so conversations can be analyzed meaningfully and insights are grounded in the right context. That hypothesis doesn’t need to be perfect. Scalign helps you refine it over time based on what actually resonates with buyers.

Yes, Scalign can import CRM data (such as names and roles) and historical call transcripts to accelerate learning. Importing data is optional and not required to start seeing value.

Scalign is built to work with your existing stack. CRMs such as Hubspot, Attio, Pipedrive and Salesforce. Note takers such as Fathom, Fireflies and Fellow. Communication tools: Gmail, Outlook and Slack. LLMs: Claude and ChatGPT.

It sits on top. Scalign doesn't replace your CRM. It turns the data already in it into the next move for each buyer, and syncs what it learns back so your team isn't managing two systems.

Yes, Scalign could replace your existing notetaker.

AI notetakers tell you what happened. Scalign tells you what to do next. A notetaker recaps one meeting; Scalign turns every conversation into the next move for that specific buyer and analyzes patterns across all your deals: which objections recur, what messaging lands, how buyers behave by stage. It preps reps before the next call, not just after.

Your CRM stores what happened. Scalign tells you what to do next. CRMs track deal stage and contact fields; Scalign reads what buyers actually say across calls to prep reps with the 3 Whys, flag what's resonating, and surface patterns no CRM field captures then syncs it back, so you're not managing two systems. The same buyer context also informs marketing and customer success.

You can create tailored follow-up emails for specific buyers, send calendar invites, create or move deals in your CRM, and ask questions about your data, all directly in the assistant.

Yes! Follow-up emails can be sent directly through Gmail or Outlook.

You can always choose to not transcribe a meeting. Scalign is built for teams that use call recording as standard practice since buyer insights are generated from recorded conversations. If a call isn’t recorded it won’t contribute to analysis, but as long as the majority of calls are recorded, Scalign can still deliver meaningful insights.

We do not offer an out-of-the-box solution for phone meetings, but we could integrate with / import any transcripts you may have from such calls. In-person meetings could be recorded by using the desktop recorder functionality.

Yes, desktop recording is available on the Pro plan.

Yes, Scalign lets you have human-in-the-loop controls. Teams decide how insights are reviewed and applied to the action items.

Scalign works for teams of all sizes. Free is built for solo founders and AEs just getting started. Starter fits small teams at €39/seat/month, and Pro is for growing commercial teams at €79/seat/month. If you're early-stage, we also have a startup program with discounted Pro access. Apply to see if you qualify.

Yes, Scalign offers a free trial of the Pro plan for 20 meetings before committing. There is also a free tier that offers 5 meeting recordings per month.

Yes, Scalign is GDPR compliant. Conversation data is processed securely and we follow European data protection standards. If you have specific questions about sub-processors, data residency, or DPA requirements, check out our Trust & Security page.

No. We never use your data to train our models. Your data is only ever used to improve your own workspace, it stays yours.

All subscriptions are billed in Euros (€).

Subscriptions are automatically renewed each billing cycle. You can cancel at any time, and you'll continue to have access until the end of your current billing period.