Frequently Asked Questions

Scalign is conversation intelligence software for B2B sales teams that adapts to each buyer. It records your sales meetings, learns from the deals you've won, and suggests the strategic move to advance each account: who to bring in, what to say, and which follow-up to send. The Scalign agent then drafts the email, books the meeting, and updates your CRM. Scalign is built in Norway and works with HubSpot, Salesforce, Attio, and Pipedrive.

Scalign is for B2B companies that sell through meetings, usually with two or more reps and a sales leader who wants every rep as prepared as their best one. It's built for European sales teams that care where their data lives. It's a weaker fit for pure product-led companies with no sales conversations, and for teams that sell mostly over the phone, since phone calls aren't recorded out of the box yet.

Yes. Scalign is a Norwegian company, offers a DPA, bills in euros, and works in 35 languages, including Norwegian, Swedish, Danish, and Finnish. Answers come back in the language of the meeting, so a Norwegian meeting gives you Norwegian quotes.

Scalign records each sales meeting, then reads it alongside everything else on the account: the buying committee, deadlines the buyer mentioned, your CRM data, and what worked in deals you've won. Before the next meeting, the rep gets a brief with the 3 Whys (why change, why now, why us) and suggested moves. After the meeting, Scalign drafts the follow-up email, books the next meeting, and updates your CRM.

No. Scalign works before and after the meeting. Before, reps get a brief on the buyer and the moves that fit this deal. After, they get the follow-up, the CRM update, and coaching based on what actually happened in the meeting. If you need a live prompter on screen mid-call, Scalign isn't that tool.

Teams use Scalign to walk into meetings knowing what this buyer cares about, send follow-ups that show they were listening, and spot risk early, like a deal with no economic buyer. Piscada's CRO, Nicolas Iannone, put it this way: "That clarity about the buyer changes how we approach every conversation and shows up in our conversion rates."

Setup takes a few minutes. Connect your calendar and CRM, describe a few traits of your ideal customer, and Scalign starts recording your meetings. Every new account starts on a free Pro trial for 20 meetings with no credit card required, and Pro plans include dedicated onboarding.

From the first meeting. Meeting prep and follow-ups work right away, and after about 5 to 10 buyer meetings Scalign starts showing patterns across your deals, like which objections keep coming up and what lands with each type of buyer.

No. A rough idea of your ideal customer is enough to start, and Scalign sharpens it over time based on who actually buys. Past recordings help but aren't required.

Yes. Scalign can import historical call transcripts and CRM data, like contact names and roles, so each account's playbook starts with context on day one. Importing is optional.

For many B2B teams, yes. Gong measures every deal against the same playbook and rolls it up for managers, which suits large sales orgs with RevOps to run it. Scalign starts from each buyer: it reads what makes this deal different and suggests the move that fits it, for the rep on the deal. Scalign is GDPR compliant and live in days on the CRM you already use. Some teams run both.

Notetakers like Fathom, Fireflies, Granola, and Read AI record a meeting and write a summary of it. Scalign records meetings too, then connects every meeting on an account to tell the rep what to do next: who's missing from the buying committee, which reframe worked on similar buyers, and the follow-up to send. It also looks across all your deals to show which objections keep coming up, what lands with each type of buyer, and where deals stall, and it updates your CRM for you.

Yes. Scalign has its own in-meeting recorder for virtual meetings and a desktop recorder for in-person meetings or if you prefer a virtual meeting with no bot, so most teams cancel their separate notetaker. If you'd rather keep yours, Scalign works with Fathom, Fireflies, and Fellow.

No, Scalign works alongside your CRM and keeps it up to date. It reads pipeline data from HubSpot, Salesforce, Attio, or Pipedrive and pushes meeting summaries, next steps, and deal updates back, so reps spend less time logging notes.

Yes. Scalign connects to Fathom, Fireflies, and Fellow, so your existing recordings feed each account's playbook. From other tools, like Gong or Modjo, you can import transcripts you already have. Or use Scalign's own recorder and drop the extra tool.

For a handful of deals, sure. Pasting transcripts into ChatGPT or Claude gives good answers when someone has time to prompt it. Scalign does that work on every meeting automatically and keeps a live playbook for every account. And you don't have to give up Claude or ChatGPT: Scalign connects to both through MCP.

Yes. Scalign's MCP server connects to Claude and ChatGPT in about two minutes. Then you can ask questions like "Who's missing from the buying committee on this account?" or "What objections came up most this week?" and get answers from every meeting your team has had. MCP access is included on the Pro plan.

Scalign integrates with HubSpot, Salesforce, Attio, and Pipedrive for CRM; Gmail, Outlook, and Slack for email and messaging; Fathom, Fireflies, and Fellow if you already use a notetaker; and Claude and ChatGPT through MCP. It also connects to your calendar so it knows which meetings to record.

Yes. Scalign reads contact and deal data from HubSpot so reps have context before each meeting. After the meeting, Starter pushes the summary to the HubSpot record, and Pro also updates the deal itself with notes and next steps. If you have a custom setup, like custom fields or deal vs. company records, we'll walk through the mapping with you in a demo.

Yes. After each meeting Scalign drafts a follow-up in the buyer's own words, and you can edit and send it from Gmail or Outlook. It can also create the calendar invite for the next meeting. Email follow-ups are included from the Starter plan up.

The Scalign assistant can draft follow-up emails for a specific buyer, send calendar invites, create or move deals in your CRM, research an account, and answer questions about your meetings and deals.

No. Scalign works around the tools your reps already use. Follow-up emails go out from Gmail or Outlook, meeting notes and next steps sync to your CRM, and reps can ask questions about their deals in Claude or ChatGPT.

Yes. Open the Scalign desktop recorder, press record, and it captures the meeting and identifies each person in the room by name. The meeting then feeds the account's playbook like any virtual meeting. The desktop recorder is included on the Pro plan.

Not out of the box yet. If you already have phone call transcripts, Scalign can import them so they count toward the account's playbook.

For virtual meetings, the Scalign assistant can join as a participant, so everyone can see the meeting is being recorded. If you'd rather not have a bot in the call, the desktop recorder (on the Pro plan) captures the meeting from your computer instead.

Skip the recording for that meeting. Scalign still works well as long as most of your meetings are recorded, since each account's playbook builds up over many conversations. Your team is responsible for getting consent to record, and Scalign doesn't manage consent on your behalf.

Scalign works in 35 languages: Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.

Yes. Reps choose which suggested moves to act on and can edit every email draft before sending it. Teams decide how suggestions get reviewed and used.

Yes. Sales reps use Scalign every day, and marketing and customer success work from the same buyer context. Marketing sees the exact words buyers use and which objections keep coming up. Customer success inherits the full account at handoff: what was promised, who cared about what, and early signs of renewal risk.

Yes. Scalign is GDPR compliant and offers a data processing agreement (DPA). Customer data is encrypted in transit and at rest with AES-256, and protected by role-based access controls. The full list of sub-processors is on our Trust & Security page.

No. Scalign never sells your data or uses it to train public or shared AI models. Your data is used only to run your own workspace, and it stays yours.

Scalign has four plans. Free is €0 for one seat and 5 recorded meetings a month. Starter is €39 per seat per month billed annually (€49 monthly) for 20 meetings a month. Pro is €79 per seat per month billed annually (€99 monthly) with unlimited meetings, the desktop recorder, and MCP access. Enterprise is custom, with SSO/SAML and an uptime SLA.

Yes. Every new account starts on Pro, free for 20 meetings, with no credit card required. After the trial you pick a plan, or stay on the Free plan with 5 recorded meetings a month.

Yes. Solo founders and AEs can use the Free plan. Small teams usually start on Starter at €39 per seat per month, billed annually. Early-stage B2B startups can apply for discounted Pro pricing through Scalign for Startups.

Scalign bills every plan in euros (€).

You can cancel your Scalign subscription anytime. Subscriptions renew automatically each billing cycle, and after you cancel you keep access until the end of the current period. No breakup call required.